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Frequently asked questions
Do you offer custom sensory mixes?
Yes! We love creating custom sensory experiences. Reach out to us, and we’ll be happy to discuss your ideas.
How long does shipping take?
Shipping times vary based on your location. Typically, Canadian and US orders arrive within 5–10 business days, while international orders may take 2–4 weeks.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number to monitor its progress.
Are your sensory mixes safe for small children?
Our sensory mixes are designed with safety in mind. However, they are recommended for ages 3 and up. Adult supervision is advised during play.
What if I receive a damaged product?
We take great care in packaging, but if you receive a damaged item, please contact us immediately. We’ll work with you to find a solution.
What is a sensory mix?
A sensory mix is a combination of various textures, materials, and sometimes scents that are designed to engage children's senses: touch, sight, and smell. Common components include rice, pasta, sand, water beads, or small objects that encourage exploration, fine motor skills, and imaginative play.
How can sensory mixes benefit my child?
Sensory mixes help children develop important skills such as hand-eye coordination, fine motor skills, and sensory processing. They also encourage imaginative play, improve focus, and can be calming for children who need sensory regulation. Additionally, they are great for teaching concepts like colors, shapes, and counting.
Are sensory mixes safe for young children?
Most sensory mixes are safe when made with non-toxic materials and are age-appropriate. For very young children, it’s important to supervise play, especially if the mix includes small items that could be a choking hazard. For younger toddlers, larger items like chunky pasta or dyed rice are ideal, and edible options like oats or cereal can be used for added safety. We recommend ages 3 and up, and always with adult supervision.
How do I store a sensory mix?
Sensory mixes are best stored in airtight containers or zip-lock bags to keep them clean and dry. Labeling them can help keep things organized, especially if you create multiple themes. If well-maintained, many sensory mixes can last for months.
Can I reuse sensory mixes?
Yes, sensory mixes can be reused as long as they are stored properly and kept clean. After each play session, check for any signs of dirt, moisture, or contamination. If the mix becomes wet or visibly dirty, it may be best to dispose of it and create a fresh batch.
Return Policy
At The Happy Hive, we are committed to providing you with high-quality sensory mixes. Due to the nature of our products, we do not accept returns. However, if there is an issue with your order, please reach out—we are dedicated to resolving your concerns and ensuring your satisfaction.
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